One Koncept ("we", "us", "our") operates the website onekonceptoffer.com (the "Site"). This Privacy Policy explains what information we collect from visitors to the Site, how we use it, and the choices you have.
What Information Do We Collect?
When you use our Site, we may ask you to provide information that can be used to contact or identify you, including:
- Your first and last name
- Your contact information, such as your phone number and email address
- The Reference # from the offer letter we mailed you
- Your response to our offer, such as accepting it, submitting a counter offer, or asking to be removed from our mailing list
- Your counter offer amount, if you submit one
To send you an offer letter, we use property ownership information from public records, such as County Assessor records. This information is public and available to anyone who requests it.
SMS Communications
If you provide your phone number and consent to receive text messages from One Koncept, we may use your phone number to send you text messages related to your property inquiry, your offer letter, communications with our team, offers, transaction updates, and customer service. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or request help by replying HELP.
How Do We Collect Your Information?
- Through the form on our Site
- Through phone calls, text messages, and emails with our team
- From public property records, as described above
- Automatically, through cookies and similar technologies, when you visit our Site
Why Do We Collect Your Information?
- To match your response to the correct property and offer letter
- To contact you about your offer, your counter offer, or your questions
- To complete our review of the property and prepare a Purchase and Sale Agreement, if you choose to move forward
- To remove you from our mailing list when you ask us to
- To keep our records and transactions accurate
Do We Share Your Information?
We do not sell your personal information. We share it only as needed to work with you:
- Service providers that help us operate, such as our customer relationship management, phone, text messaging, and email tools. They may use your information only to provide services to us.
- Parties to a transaction you choose to move forward with, such as title, escrow, and closing companies, and the One Koncept affiliated or project-specific company named as the buyer.
- When required by law, or to protect our rights, our users, or others.
As stated above, your SMS opt-in information and consent are never shared with third parties or affiliates for their marketing purposes.
How Do We Protect Your Information?
We use reasonable measures to protect your personal information, including secure data storage and access controls, to help prevent unauthorized access, disclosure, modification, or destruction. No website or method of transmission is completely secure, but we work to protect the information you share with us.
What Are Your Rights?
- Access. You can ask for a copy of the personal information we hold about you.
- Correction. You can ask us to correct inaccurate or incomplete information.
- Deletion. You can ask us to delete your personal information, subject to records we must keep by law or for a transaction.
- Opt out. You can stop text messages by replying STOP, and ask to be removed from our mailing list at any time using the form on our Site or by contacting us.
To exercise these rights, contact us at [email protected].
Do We Use Cookies?
Yes. We use cookies and similar technologies to understand how our Site is used, keep it working properly, and improve it. You can set your browser to refuse cookies, though some parts of the Site may not work as intended.
Children's Privacy
Our Site is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the effective date above will be updated. Please review this page periodically.
How Can You Contact Us?
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: 866-855-4272
- Website: onekonceptoffer.com
By using our Site, you consent to this Privacy Policy. If you do not agree with it, please do not use our Site.